Regulations

§1

The Regulations define the types, scope and conditions of rendering by holandia.org sp. z o.o. with its registered office in Gliwice, at ul. Zwycięstwa 33/III, postal code 44-100 Gliwice, registered in the KRS register: 0000930793, : REGON 520544163, NIP: 6312701112 services by electronic means made available with the use of the Przelewy 24 / PayU service, the conditions of conclusion and termination of agreements on the provision of such services, as well as the complaint procedure.

§2

Terms used in the Regulations shall be understood to mean:

– Service provider: Biuro Borsuk Sp. j. with registered office in Gliwice, ul. Zwycięstwa 33/III postcode 44-100 Gliwice

– Terms and Conditions: these Terms and Conditions for the use of services provided electronically on the website at the following address: borsukpodatki.pl

– Portal: website at borsukpodatki.pl

which is a system of websites hosted on the Service Provider’s web server, constituting a collection of static and dynamic documents, including graphic files, scripts and other elements of the collection connected by mutual relations,

– Information and Communication System: a set of cooperating IT devices and software, ensuring processing and storing, as well as sending and receiving data via telecommunication networks by means of a terminal device appropriate for a given type of network, within the meaning of the Act of 21 July 2000. – Telecommunications Law (Dz. U. No. 73, item 852, as amended,

– Provision of services by electronic means – performance of a service that takes place by sending and receiving data via ICT systems, at the individual request of the Service Recipient, without the simultaneous presence of the parties, while the data are transmitted via public networks within the meaning of the Act of 21 July 2000. – Telecommunications Law (Dz. U. No. 73, item 852, as amended,

– Customer: entity using an electronically supplied service, -Service: electronically supplied tax return payment service

§3

1. On the basis of the Terms and Conditions, the Service Provider shall provide the Service Recipient by electronic means with the service of making a payment for filing a foreign tax return.

2. The Tax Service is provided in the territory of the Republic of Poland and the World.

§4

1. The Service is provided through the use of the Portal and by means of electronic forms of payment made by means of online payment by credit cards or online payment by internet transfer services accepted by the payment service provider indicated in §5.2 or in another form used by this provider.

2. In order to use the service, it is necessary for the Customer to have access to an ICT system with the following minimum configuration: PC with MS Windows 95, connected to the Internet, using the Internet browsers: Internet Explorer ver. 4.0 or Netscape Navigator ver.

3. The Service Provider shall not be liable for problems or damage resulting from the use of other configurations or programmes.

The recipient, in connection with the provision of the service by the service provider , may not provide the service provider with unlawful content.

§5

1. In order to use the service, the Client is required to provide the Service Provider, using the Portal:

a. all the personal data required to provide the service.

2. When using online payment card deposits, the Service Provider implements the following rules:

a. subject to the provisions of paragraph 3, the Service Provider shall perform the service as soon as the Service Provider has received information from the entity referred to in §5.2 that the payment has been properly made,

b. The service provider shall not be liable for any delays resulting from interbank settlements,

c. The recipient will be charged with any costs associated with the payment made to the entity indicated in §5.2 (in particular the cost of a bank transfer, standing order, etc.).

3. The Service Provider implements the following rules when using online deposits with online transfer services:

a. subject to the provisions of paragraph 3, the top-up service will be provided by the Service Provider as soon as the Service Provider has received information from the entity referred to in §5.2 that the transfer has been properly executed,

b. The service provider shall not be liable for any delays resulting from interbank settlements,

c. The recipient will be charged with any costs associated with the payment made to the entity indicated in §5.2 (in particular the cost of a bank transfer, standing order, etc.).

4. For other forms of payment, the Service Provider implements the following rules:

b. The service provider shall not be liable for any delays resulting from interbank settlements,

c. The recipient will be charged with any costs associated with the payment made to the entity indicated in §5.2 (in particular the cost of a bank transfer, standing order, etc.).

5. Detailed rules for making payments shall be laid down by the entity referred to in §5.2.

§6

The Client consents to the processing by the Service Provider of the personal data referred to in §5.1(a),

b, §7 and §9. Personal data shall be processed for the purpose of entering into, shaping the content of, modifying, terminating the contract and for the proper provision and settlement of the service .

2. The customer has the right to access and correct his/her data.

The Service Provider may process the Client’s usage data, i.e. data characterising the Client’s use of the service:

a) information on the start, end and scope of each use of the service, b) information on the use of the top-up service by the Customer.

§7

1. The conclusion and termination of service agreements shall take place using the Portal. The contract is concluded as of:

a) place an order for a service by completing an appropriate form made available on the Portal and/or

b) to make a payment in accordance with the price list (payment of the order), to provide the data indicated in §5.1 and to accept the provisions of these Regulations.

2. The Terms and Conditions are made available to the Service Recipient free of charge via the Portal, in a form that allows the Terms and Conditions to be downloaded, saved and printed.

3. Everyone may read the text of the Terms and Conditions prior to concluding the contract for the provision of services. The text of the Terms and Conditions may be printed and recorded by the Service Recipient.

§8 1. With regard to the use of the Website, the User, who is not a consumer within the meaning of the Civil Code, does not have the right to withdraw from the agreement for the provision of services concluded remotely, due to the nature of these services – the services received by the User as part of the use of the Website cannot be returned to BorsukPodatki.pl 2. According to Article 38 of the Consumer Law, the User will not have the right to withdraw from the agreement within 14 days from the date of conclusion of the agreement if: in which the subject of the provision is a non-refabricated item produced to the consumer’s specifications or serving to satisfy his/her individualised needs or for the provision of services, if the entrepreneur has performed the service in full with the express consent of the consumer, who was informed before the provision of the service began, that after the entrepreneur’s performance, he/she will lose the right to withdraw from the contract.

§9

1. The Client shall be entitled to lodge a complaint if the Service Provider fails to provide the service or provides the service in a manner inconsistent with the Regulations.

2. Complaints shall be submitted electronically to the e-mail address: reklamacje@borsukpodatki.pl

3. The grounds for complaint cannot be:

a) irregularities in the performance of the service related to the misuse or malfunctioning of the programs used to use the Portal or the IT systems,

(b) the timing of the payment of the benefit (tax return) by the foreign tax authority,

c) other circumstances for which the Service Provider is not responsible.

4. A complaint should contain a brief description of the objections and specify the person of the recipient. A complaint without the above information will not be considered.

5.) A complaint should be considered by the Service Provider within 14 working days of its receipt. If it is not possible to recognise and deal with the complaint within the aforementioned timeframe, the Service Provider will inform the Client indicating the expected date of its recognition.

§10

In the event that there are significant errors in the configuration or operation of the Client’s ICT system or the Client fails to provide data necessary for the proper performance of the service, the Service Provider reserves the right to withhold the service until the Client rectifies the fault or provides the missing information.

2. The Service Provider shall not be liable for non-performance or inadequate performance of the service in the event of circumstances, including technical problems, beyond the Service Provider’s control.

3. The Service Provider reserves the right to temporarily suspend the operation of the Portal, in particular due to maintenance work.

4. In the event that the Service Provider has reasonable doubt that the interests of a third party may be compromised when making an online payment by payment card, the Service Provider reserves the right to refuse to accept payment made in this manner and thus to refuse to provide the service.

§11

1 All rights to the entire contents of the Portal are reserved.

2. The Client has the right to download and print whole pages or parts of the Portal, provided that no copyright or trademark registration rights belonging to the Service Provider are infringed. In particular, no part of the Portal may be copied in whole or in part, electronically or otherwise transmitted, modified, linked or used for commercial purposes without the prior written consent of the Service Provider.

§12

1. These Regulations were adopted on 10 December 2011 by the Board of Directors of the Service Provider.

2. The Service Provider reserves the right to amend the Terms and Conditions.

3. Changes to the Terms and Conditions become effective upon their announcement on the Portal website. Delivery of the amended Terms and Conditions to the User is made by announcing their content on the sites of the Portal.

4. In matters not covered by these Terms and Conditions, the provisions of the Civil Code and other laws shall apply to the provision of services by electronic means.

§13

These Regulations shall enter into force on 31 December 2016.